Oct 02 2013
Podcast: Play in new window | Download (27.3MB)
Send to Kindle“We just don’t have money in the budget for leadership development training right now.” I hear this way too often. Yes, leadership training is my business so I have a vested interest. But this isn’t an ad for services. It’s a plea to help your supervisors and managers become better leaders. Leadership development …
Sep 25 2013
Podcast: Play in new window | Download (23.2MB)
In my study of the generations in the workplace I’ve found that there tends to be a difference between the youngest members of the workforce, the Millennial Generation, and everyone else. Millennials tend to relate differently to authority. As a rule, they were raised to be more questioning and not accept authority at …
Sep 23 2013
Growing up I remember the generations which controlled society in general and the workplace in particular were not too sure about us young folks. They had endured depression and world war. They worked hard and built businesses. When it came to this new generation though, they were pretty sure we would be the …
Sep 20 2013
Send to Kindle“You’re great! I really appreciate the work you do.” Recently a worker, we’ll call her Sheri, at a local business told me she was tired of hearing that. I was a bit surprised; after all, who wouldn’t like to hear a few encouraging words from a supervisor. I asked why these seemingly good …
Sep 18 2013
Podcast: Play in new window | Download (18.7MB)
Selecting New Managers: A Thirst For Learning As a young maintenance officer in the Air Force, I knew there was much to learn. I didn’t know how much. My supervisors always seemed to have a question for which I had no answer, forcing me to dig into yet another facet of the job. …
Sep 16 2013
Leadership can be a roller coaster of emotion and at times the less pleasant aspects of the job are stressful and can even lead to depression. When that happens, the solution can be right there in the organization. When the world, or at least the working world, seemed to have turned against me …
Sep 11 2013
Podcast: Play in new window | Download (23.5MB)
Retail stores are a constant source of amazement for me. Why? Because so many retail companies are able to survive in spite of the seemingly haphazard way they approach the selection and training of their management level people. Though different retail companies have different ways of selecting management candidates, they seem to have …
Sep 09 2013
People need to belong. Humans respond to knowing they’re a valuable, and valued, part of something bigger than themselves. This is the secret to effective military organizations. From the first day of basic training, a new recruit is taught that they are part of something big and important. But as they progress in …
Sep 06 2013
As a speaker, trainer and consultant, I have to spend more time than I like on marketing. One of the basics the experts have taught me is a Unique Selling Proposition or USP. Specifically, what is unique about what I offer and how does that unique proposition separate me from everyone else who …
Sep 04 2013
Podcast: Play in new window | Download (20.4MB)
Gerry was a good leader – for the most part. His team was usually effective and his people were loyal to him. The problem is, I didn’t really trust him. I knew that Gerry would cut corners when he thought it would help get the job done faster. I also knew that he …
