Oct 30 2013
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One of the most important, but least understood skills for a leader is the ability to solve problems and make good decisions. The two skills are inextricably linked. Unfortunately, there a many experts who would have us believe that problem solving is a very complex procedure requiring special techniques and training. Not so! …
Oct 28 2013
Installment number 4 of my series of motivation has been published in the ExtraMILE ezine. This one, “The Motivation Puzzle: How The Pieces Fit Together” presents a way leaders can achieve better results by helping workers achieve their motivations. Please check it out here. You can view previous editions of the ezine, including …
Oct 23 2013
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Leadership is probably one of the most studied subjects ever. There are thousands of books on the subject with more published every year. Most of that information can be boiled down to a few important theories and models. New leaders need not become academics on the subject of leadership. As I said, much …
Oct 21 2013
Send to Kindle I was talking to someone recently about my membership in the New Mexico Innovation Alliance when he asked, “How do you encourage innovation among employees. It’s a good question and one that leaders in all types of organizations should be asking themselves – what’s the link between leadership and innovation? The answer …
Oct 16 2013
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How many times have you wished your boss would learn to communicate better? In a leadership position, communication becomes vitally important, both for conveying a message to workers, and passing information to the boss. To be effective, leaders must develop the ability to communicate with their followers, their peers, and their bosses. For …
Oct 15 2013
I spend a lot of time talking and writing about leadership development and I want to provide valuable content that’s relevant to your needs. That means I also need to listen so I’ve created two surveys to help me learn about your issues. If you’re a business owner, CEO, or in another position …
Oct 14 2013
Which is more important, your employees or your customers? What is the proper balance between customers and employees. Is employee engagement a leadership responsibility? If you’re in a retail or service business, you’ve probably considered the first question, but maybe not the other two. Or have you? In the case of one large …
Oct 11 2013
Send to Kindle I’ve been seeing a lot about leadership and service lately in the business press and blogosphere. The subject seems to be tied to angst about the social and environmental responsibility of business. Unfortunately, there is a very important component of service that is missing in these discussions. If you or your company …
Oct 09 2013
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Too many leaders approach their new position without a clear understanding of who they are. This sounds like some kind of touchy feely psychobabble but it isn’t. Leaders need to know their own strengths and weaknesses, what irritates them and how they react to problems, as well as their own personal values. They …
Oct 07 2013
Who are the leaders in your company? If your answer is limited to the CEO and others who prowl the hallways of the c-suite, I suggest you expand your view because leadership happens at all levels of the organization. In fact, your supervisors and managers perform some of the most important leadership functions …
