Jan 15 2014

Baby Boomers: The Anti-Establishment Generation Becomes the Establishment

Send to Kindle

Until the arrival of the last part of the Millennial Generation, Baby Boomers, born between 1945 and 1964, were the largest ever. Boomers were known for being anti-establishment. They were only interested in sex, drugs, and rock and roll and they protested everything else.

Or did they?

This is where the real nature of the Silent Generation appears. While the Boomers were certainly heavily involved in the protest culture they didn’t lead it. Those leaders came from the Silent Generation. Think of people like Jane Fonda and Tom Hayden, both from the Silent Generation.

The Boomers stretched generational diversity even farther than the Silent Generation, but as a group they did seem to agree on one thing, they needed a job and once they found one they realized that they could acquire material goods. Not nearly as frugal as their ancestors, they had certainly heard the stories of depression but hadn’t lived it; they went on a buying spree. They also soon realized that they are the establishment, and they kind of like that.

Of course not all Boomers are the same. In fact, Boomers are the first generation that is difficult to completely define. The next one will be the Millennial Generation, but first we need to look at the generation caught in the middle: Generation X.

 

Jan 13 2014

Self-Managed Teams – Again

Send to Kindle

Zappos, the zany shoe manufacturer is in the news again. This time they have decided to do away with the corporate structure and go to self-managed teams. No more bosses! You can read about their initiative here.

Yea!

Wait a minute. Not so fast.

Isn’t this a good idea? Put the workers who actually know what’s going on in charge and cut out all those useless layers of management. What could possibly go wrong?

This concept sounds pretty good on the surface and it has had some success with small and very focused teams. But, there’s a two-fold problem. First is human nature.

Whenever a group of people are together trying to accomplish a goal either a leader is appointed and given the authority to lead, or one will emerge through strength of personality. In fact, I’ve seen many examples of teams that had a leader but someone else, with a stronger personality who lacked the ability to control themselves, became the de facto leader.

In a group that has somehow formed even though there is no leadership hierarchy in the company to tell them to form, a leader will emerge, and there will be someone who will become the leader. Whoever that is may not be the best choice or even competent to lead.

There’s a reason we train leaders. It’s because untrained leaders usually mess things up.

A second problem could become even more serious. Responsibility and accountability. There’s a saying that “when everyone is in charge, no one is in charge.” That applies just as well to responsibility and accountability. There are legal issues involved. Let’s suppose that the team ends up doing something illegal. Who’s accountable for that? I’ve never seen a team made up of a bunch of people who would all raise their hands and claim blame. The result would be comical if it wasn’t so serious.

And that brings us to the real truth behind this whole self-managed concept. There is still someone or a group of someones in charge. There is still a boss at some level making decisions. Some hierarchy is necessary just to decide what workgroups are needed and what they need to do. Someone has to be able to settle conflicts and make final decisions. Someone has the ultimate responsibility and answers to the board and the shareholders (if it’s a public company). What this concept does is gut the supervisory and management levels of the organization. And that’s the very group from whence come the next senior leaders.

Jan 08 2014

Who is This Silent Generation and Are They Really Silent?

Send to Kindle

Who is This Silent Generation and Are They Really Silent?

The Silent Generation, born between 1927 and 1945, is called that because they don’t seem to have a lot of leaders. They tend to be overshadowed by the GI Generation before them and the Baby Boom Generation after them.

But are they really silent?

No! In fact, they are the beginning of the trend away from homogeneous generations like the GI Generation.

While it’s true there are no presidents from the Silent Generation, think of names like Martin Luther King and Cesar Chavez, or events like Woodstock (produced by Michael Lang, born 1944). The civil rights and women’s movements gained their traction during this generation.

Demonstrating the diversity that was beginning to creep into the generations, many Silent Generation members went to work with much the same work ethic as the GI Generation, but we can see that change was coming.

As the GI Generation fades away, the Silent Generation gains the role of elder in our society. They take on that mantle with a little more tolerance and willingness to step out of traditional roles.

The evidence to support that can be seen in the next generation; the Baby Boomers.

Jan 06 2014

Are You Prepared?

Send to Kindle

Be Prepared. It’s the Boy Scout motto and it’s pretty good advice. As I write this another winter storm is threatening the eastern U.S. It promises to bring very cold temperatures (by U.S. standards anyway) and a big load of snow. Some will be prepared and handle whatever the storm brings. Other will not be prepared and will suffer.

Of course there will always be situations you weren’t prepared for. That’s Murphy’s Law. But, if you take a little time to consider the possible problems you may face, you’ll be much better able to handle the ones you didn’t consider.

Play the “What if…” game. Consider a potential threat to the company, like a severe storm, and then start asking “What if…” What if the power goes off? What if it stays off for a long time? What if no one can get in to work? What if no one can leave work?  When thinking through these “What ifs” don’t make assumptions. Deal with the worst possible case. As you and your team go through these questions, most likely new potential problems will emerge, but new potential solutions will also become apparent.

When I was in the Air Rescue Service, we trained everyday for many different types of rescue scenarios. We would make up all kinds of possibilities and then execute training missions around them. But, when the real call would come, there was always something that was different. We were always able to handle the new challenge because we had a solid understanding of our basic procedures and had spent a lot of time thinking about and training for “What if…”

Your emergency planning should be very similar. You’ll never think of everything that can happen, but the more you consider “What if…,” the less likely you will be to be surprised and the more likely you’ll be able to handle those things you didn’t plan for.

 

Jan 03 2014

Whoops, Diversty Strikes Again

Send to Kindle

I’ll confess, I’m one of the dozen or so Americans who don’t watch Duck Dynasty. But, I am one of the millions who have been watching the controversy surrounding the Duck Dynasty patriarch, Phil Robertson’s, comments in an interview with GQ magazine. My interest in this is mainly as an example of what run away diversity can do, but also just a natural human tendency to stare when someone does something stupid.

Oh, you thought…no I was referring to A&E and Cracker Barrel. But, let me explain what I mean by run away diversity.

The idea of embracing diversity in our culture is a good one. For too long there was a tendency to ignore and even suppress cultural diversity. That doesn’t make sense because every workplace is made up of people of many varied races, religions, and cultural backgrounds. That’s good.

The problem comes when our attempt to do good gets carried away. When that happens we have situations like the Duck Dynasty flap where one person’s opinion is rejected because it doesn’t meet someone else’s idea of inclusive. And yes, I do get the irony in that.

Leaders need to take this lesson to the workplace. A lot of conflict is caused by this attempt to include everyone’s opinion at the expense of some people’s opinion, which makes about as much sense as this sentence. I know people who’s entire professional life is built around trying to teach others how not to offend anyone. That is of course impossible.

So, what’s a leader to do? The most effective workplaces, and those with the least conflict, are the ones that insist that everyone’s thoughts are valuable and worth consideration. But they are also the ones that foster open and honest communication. If you don’t like my opinion, you should be free to say so and even offer an opposing view in a logical and professional way. That doesn’t mean you hate me, nor does it mean I’ll never speak to you again. It’s very possible that, tomorrow, you may say something I disagree with and I’m sure you would appreciate the same courtesy from me. After all, we’re not in grade school anymore.

When I facilitate workshops I tell the participants that all ideas are worth considering but that there is a pretty good chance that at some point one participant is going to look at another and think, “That is the dumbest thing I’ve ever heard.” What’s important to remember is that someone else in the group is very likely to look at you and have the same thought.

The successful workplace is where open communication and mutual respect is the rule and everyone embraces real diversity in a professional and civil manner.

Jan 01 2014

The GI Generation: Why They Still Matter

Send to Kindle

Many from the GI Generation are now gone and their numbers continue to decline at an accelerating rate. So why should we still discuss the GI Generation?

Simply because it’s critical to understand the impact they’ve had on the generations that follow. Besides there are still some in positions of power and they still control a lot of wealth.

This generation, born between 1900 and 1927, is unique in that they are the only generation to have a single event that was experienced by everyone in the generation – the great depression. No one escaped at least some impact of that event. What makes the GI Generation even more unique is that they also lived through a period of time in the mid to late 1920s that was arguably the most prosperous in history, so they literally went from boom to bust.

Along with World War II, those experiences shaped them more than any other generation and have been significant in the two generations to follow.

The GI Generation’s approach to the workplace was to build and succeed. They tend to be thrifty in personal finances and have always had an eye towards ensuring something like the depression would not happen again.

Next week we’ll talk about the Silent Generation and how they’re significant in ways you may not have realized.

Dec 30 2013

Leading Through the Winter Doldrums

Send to Kindle

Leading Through the Winter Doldrums

Another year is ready for the history books. Was it a good year? That depends on who you ask. A lot of you will be making resolutions for the new year – which you will probably abandon by February.

There’s something else about this time of year that leaders should keep in mind.

Winter Doldrums.

The holidays are over, you’ve cleaned up after the New Years Eve party and now everything is back to normal, right?

Maybe so, but there’s a big let down that starts to occur about the second week of January. Sure, there are a couple of three day weekends coming, but nothing that can compete with the November – December holidays or the fun of summer vacation. The weather is usually tough, the days are still short, and the credit card bills start to show up. That’s when the Winder Doldrums start to set in.

What’s a good leader to do?

This is a great time to start something new. Perhaps tackle one of those goals you haven’t gotten to yet. But remember, just like everything about leading, this isn’t about you. So, get your employees involved. Keep them challenged.

And also, have a little fun. Surprise them with something out of the ordinary once in a while to keep things fresh. This can be a very productive time of year if you just do a little to help them stay engaged.

Dec 26 2013

Leadership Lessons from Yahoo!

Send to Kindle

Last year the business world was abuzz as Yahoo! hired Marissa Mayer as their new CEO. Mayer has not disappointed those looking for things to write about. She has taken several bold steps in an effort to save Yahoo! from the ash heap of internet history.

Since Mayer joined Yahoo! there have been 24 acquisitions totaling well over $1.5 billion dollars. But that isn’t the big news. That was the decision to pull all the work-at-home employees into the office. A survey of articles, blogs, and comments about this decision would have led one to believe that Yahoo! was finished and Mayer’s last official act would be to turn off the lights when she left.

But that isn’t what happened. Yahoo! stock has soared. Some commentators think the rise in stock is temporary and not indicative of future success of the company. Time will tell, but at the same time, it seems the employees aren’t all ready to flee.

Leaders must be willing to take bold action and then stick to their decisions long enough to see them through.

Dec 18 2013

Leadership Lessons From Microsoft

Send to Kindle

I never thought I’d be using Microsoft for leadership lessons but here it is. Microsoft recently announced that they have jettisoned the stacked ranking system they used to evaluate employees.

To briefly explain stacked rankings, supervisors are required to place their people in one of three categories. The top rank gets bonuses. The bottom rank gets fired. Pretty simple. Also pretty dumb.

This sort of system can cause employees to have much greater concern for themselves than for the company or its mission and over time can be disastrous. A little simple math will tell you that the company will end up with a shortage of employees as each year employees who were okay last year are let go. It won’t be long before previously top tier people are shown the door, wondering what happened. They’ll be replaced by others who will soon follow. Since those top tier people are not stupid, they will see the writing on the wall and are likely to bail out before they too get the ax. The company will be left with mediocrity, employees concerned mainly with hanging on, and a huge turn-over expense.

If employees are under performing or damaging the company, then by all means, let them go. But, a system that plans to fire a certain percentage of people every year is ludicrous.

Dec 11 2013

Leadership Lessons From Twitter

Send to Kindle

Our city’s school superintendent is no fan of the state Secretary of Education. That’s no secret, but the superintendent found his mind wondering (his words) at a board meeting so he took to Twitter and tweeted a message that compared the Secretary to farm animals.

The lesson here seems obvious but it’s amazing how often leaders forget the instant reach of the internet.

Many executive leaders do get it. In fact, most Fortune 500 CEOs do nothing on social media. Of those that do, many have staffs that are responsible for ensuring mistakes don’t happen. Lots of leaders have been caught up in social media gaffs, often caused by a misunderstanding of the mechanics of the medium.

In the case of our school superintendent, he was in what might appear to be a private conversation with a local reporter. To her credit, I never saw a story by this reporter on this incident. That doesn’t matter though because there’s another, bonus lesson here. Nothing in social media, or anywhere else on the internet is private.

 

Older posts «

» Newer posts