I spend a lot of time talking and writing about leadership development and I want to provide valuable content that’s relevant to your needs. That means I also need to listen so I’ve created two surveys to help me learn about your issues. If you’re a business owner, CEO, or in another position …
Category Archive: Uncategorized
Oct 14 2013
Leadership and the Balance Between Customers and Employees
Which is more important, your employees or your customers? What is the proper balance between customers and employees. Is employee engagement a leadership responsibility? If you’re in a retail or service business, you’ve probably considered the first question, but maybe not the other two. Or have you? In the case of one large …
Oct 11 2013
Leadership and Service
Send to Kindle I’ve been seeing a lot about leadership and service lately in the business press and blogosphere. The subject seems to be tied to angst about the social and environmental responsibility of business. Unfortunately, there is a very important component of service that is missing in these discussions. If you or your company …
Oct 09 2013
Leadership Development Training: Know Thyself
Podcast: Play in new window | Download (21.4MB)
Too many leaders approach their new position without a clear understanding of who they are. This sounds like some kind of touchy feely psychobabble but it isn’t. Leaders need to know their own strengths and weaknesses, what irritates them and how they react to problems, as well as their own personal values. They …
Oct 07 2013
Who is Your Company’s Leadership?
Who are the leaders in your company? If your answer is limited to the CEO and others who prowl the hallways of the c-suite, I suggest you expand your view because leadership happens at all levels of the organization. In fact, your supervisors and managers perform some of the most important leadership functions …
Oct 04 2013
Strategic Planning Month
Send to Kindle It seems that every day and every month has some important designation. Often there’s more than one. I don’t know who comes up with all these but I’m glad someone decided that October would be Strategic Planning Month. If you haven’t already, this is a good time to review your plan and …
Oct 02 2013
Leadership Development Training: A Great Investment
Podcast: Play in new window | Download (27.3MB)
Send to Kindle“We just don’t have money in the budget for leadership development training right now.” I hear this way too often. Yes, leadership training is my business so I have a vested interest. But this isn’t an ad for services. It’s a plea to help your supervisors and managers become better leaders. Leadership development …
Sep 27 2013
I Need Therefore I Am – Part II
Installment number 3 of my series of motivation has been published in the ExtraMILE ezine. This one, I Need Therefore I Am – Part II continues the discussion of basic human needs as they apply to supervisors and managers. Please check it out here. You can view previous editions of the ezine, including …
Sep 25 2013
Selecting New Managers: Authority
Podcast: Play in new window | Download (23.2MB)
In my study of the generations in the workplace I’ve found that there tends to be a difference between the youngest members of the workforce, the Millennial Generation, and everyone else. Millennials tend to relate differently to authority. As a rule, they were raised to be more questioning and not accept authority at …
Sep 23 2013
Millennials: Who Are They Really?
Growing up I remember the generations which controlled society in general and the workplace in particular were not too sure about us young folks. They had endured depression and world war. They worked hard and built businesses. When it came to this new generation though, they were pretty sure we would be the …
