Jul 31 2013
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Leadership is Communication: Did You Hear That? Probably the most important, yet most often overlooked element of communicating is listening. Leaders often expect others to listen so their message will be received and yet don’t listen very well themselves. Be honest. How often have you allowed your mind to wonder while someone was …
Jul 26 2013
I am honored to have a six part series in the new on-line magazine “The Extra MILE.” MILE is a clever acronym for Motivate, Inspire, Lead, and Engage. There’s a lot of other great content in the magazine as well so please take a look at http://christinapd.uberflip.com/i/146067.
Jul 26 2013
Leadership and the Mission: Don’t Let Your Team Crash Years ago when I was a crew member flying rescue missions for the U.S. Air Force I attended what was then called Cockpit Resource Management training. Now called Crew Resource Management, it’s a course designed by the commercial airline industry to improve communication and …
Jul 24 2013
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Leadership is Communication: Keeping it Under Control The email came early in the morning. It was from the senior leader from another division providing yet another excuse for why they would not be able to complete their part of the project on time. The project was my responsibility and their repeated delays were …
Jul 22 2013
Leadership Development: Fix it Fast! You’ve just been given a new assignment. It’s a promotion and a big challenge. Your responsibility is to fix a division that has been doing poorly. The CEO has personally instructed you that it better be fixed. He was nice about it but you could tell he was …
Jul 19 2013
Leadership Lessons from Abercrombie and Fitch Abercrombie and Fitch. Just saying the name will cause some to suffer severe anxiety. It seems that they are proud to be exclusionary. They only want to sell clothing to young people who have a specific body type and self-image. Sometimes they put messages on their clothes …
Jul 17 2013
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Leadership is Communication – Speaking Effectively In his book, Patton’s Principles: A Handbook for Managers Who Mean It!, Porter Williamson mentions General George S. Patton’s propensity for frank and often profane language. Patton used that type of communication because it got his soldier’s attention and because he felt many of them were used …
Jul 15 2013
Leading The Next Generation I remember when I first started working there were only two generations in the workplace: the one in control and the one that wanted to be in control. Those of us in that second group were expected to work hard, learn, and respectfully wait our turn. Today, there are …
Jul 12 2013
Leadership Development: What Happens When You Leave? Jack has been a terrific manager. His people like him and he’s turned in some really great results. In fact, he led his team to terrific success on the Scout project and it will be the first time such a complex new system will be completely …
Jul 10 2013
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Leadership is Communication: Speaking With Your Pen I supposed I should call this Speaking With Your Keyboard since most written communication is composed on computers these days. Whether you use a pen, pencil, or computer, writing is a critical leadership skill. I’m amazed at the low quality of the written word lately among …
