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Jul 17 2013

Leadership is Communication – Speaking Effectively

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Leadership is Communication – Speaking Effectively

In his book, Patton’s Principles: A Handbook for Managers Who Mean It!, Porter Williamson mentions General George S. Patton’s propensity for frank and often profane language. Patton used that type of communication because it got his soldier’s attention and because he felt many of them were used to such frank language.

While I don’t recommend profanity in a leader’s communication, there are two principles from Patton’s style that are well worth considering.

First, say what you mean. In the interest of political correctness and sensitivity to everyone’s feelings, leaders often become mealy-mouthed and fail to get the point across. Frank conversation is possible without offense. I always told my subordinate leaders I could find no requirement to be liked in my job description. That doesn’t mean a leader should be insensitive but that he or she must be clear in communication.

Second, learn to speak clearly. Learn to get the point across in a way people will clearly understand. Many new leaders are uncomfortable speaking in any size group and don’t get their points across well. Leaders must train themselves to speak clearly in front of groups of people. The best way to learn is to practice. Don’t shy away from opportunities to speak. I also recommend joining Toastmasters. They have an excellent program to help you become comfortable speaking.

Clearly communicating is one of the most important tools a leader can possess. Strive to be good at it.

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